Returns & Exchanges
We want you to love your Nickelback Official gear, but if you are not completely satisfied, we offer returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; keep your tracking receipt for proof of shipment.
Receive Your Refund
Once our warehouse inspects the returned merchandise, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing